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Jones v. Children's Hosp.

United States District Court, E.D. Louisiana

November 10, 2014


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For Keicia Jones, Plaintiff: Dale Edward Williams, LEAD ATTORNEY, Law Office of Dale Edward Williams, Covington, LA; Chad A. Danenhower, Law Office of Dale Edward Williams, Covington, LA.

For Children's Hospital, Walter Pierre, Jr., Defendants: Stephen Mark Klyza, LEAD ATTORNEY, Kullman Firm (New Orleans), New Orleans, LA; Adria N. Kimbrough, Heather F. Crow, Kullman Firm (New Orleans), New Orleans, LA.

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The Court has pending before it Defendants Children's Hospital and Walter Pierre, Jr.'s Motion for Summary Judgment against Plaintiff, Keicia Jones.[1] The Court has reviewed the briefs,[2] the record, and the applicable law, and now issues this Order and Reasons.


Plaintiff, Keicia Jones (" Jones" ), is a former employee of Defendant Children's Hospital (" the Hospital" ) and started working as a PBX (Switchboard) Operator in January of 2009.[3] In late January of 2013, she applied for intermittent leave under the Family and Medical Leave Act (" FMLA" ) to care for her ill husband and take him to dialysis treatment.[4] The request was approved by the Hospital on February 5, 2013.[5] Jones testifies that shortly after her leave request was approved, her supervisor, Defendant Walter Pierre, Jr. (" Pierre" ), told her that she could not take the FMLA leave because the Hospital was short-staffed at her position.[6] A few months later on June 26, 2013, Jones was terminated from her employment.[7] The stated reason was for " rude offensive angry threatening behavior toward other employees and spending excessive time on a personal call while on duty." [8]

Jones filed suit against the Hospital and Pierre on November 22, 2013 alleging that the reason given for her termination was pretextual.[9] Jones's Complaint claims that she was really terminated in retaliation for requesting FMLA leave or her likelihood of requesting FMLA leave again, and she further alleges that her supervisor, Pierre, interfered with her right to leave under the FMLA and that the Hospital negligently

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supervised its employees.[10] Defendants filed the instant motion for summary judgment with respect to all of Plaintiff's claims: FMLA retaliation, FMLA interference, and negligent supervision.[11]

Defendants Children's Hospital and Walter Pierre, Jr. assert in their motion for summary judgment that Jones was not retaliated against but instead was terminated after an alleged incident occurred while she was on duty during which Jones made threatening remarks to her co-workers and was on a personal phone call for an excessive period of time, all in violation of the Hospital's policies.[12] Further, Plaintiff had a documented history of unprofessional conduct.[13] Defendants state that although Pierre had knowledge of her protected status he did not interfere with her taking leave and actually approved multiple leave requests made by Jones.[14] Additionally, they contend Pierre was not involved in the decision to terminate her, and neither the recommender of Plaintiff's termination, the Director of Materials Management and Communications of the Hospital Dennis Miranda (" Miranda" ), nor the ultimate decision maker, the Vice President of Human Resources Douglas Mittelstaedt (" Mittelstaedt" ), was aware of the fact that Plaintiff had requested and been approved for intermittent FMLA leave.[15] Plaintiff responds that the motion should be denied because there are genuine issues of material facts.[16]


Summary judgment is appropriate only " if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law." [17] " An issue is material if its resolution could affect the outcome of the action." [18] When assessing whether a material factual dispute exists, the Court considers " all of the evidence in the record but refrains from making credibility determinations or weighing the evidence." [19] All reasonable inferences are drawn in favor of the non-moving party.[20] There is no genuine issue of material fact if, even viewing the evidence in the light most favorable to the non-moving party, no reasonable trier of fact could find for the non-moving party, thus entitling the moving party to judgment as a matter of law.[21]

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If the dispositive issue is one on which the moving party will bear the burden of proof at trial, the moving party " must come forward with evidence which would 'entitle it to a directed verdict if the evidence went uncontroverted at trial.'" [22] If the moving party fails to carry this burden, the motion must be denied. If the moving party successfully carries this burden, the burden then shifts to the non-moving party to show that a genuine issue of material fact exists.[23] Once the burden has shifted, the non-moving party must direct the Court's attention to something in the pleadings or other evidence in the record that sets forth specific facts sufficient to establish that a genuine issue of material fact does indeed exist.[24]

If the dispositive issue is one on which the non-moving party will bear the burden of proof at trial, however, the moving party may satisfy its burden by simply pointing out that the evidence in the record is insufficient with respect to an essential element of the non-moving party's claim.[25] The non-moving party must then respond, either by " calling the Court's attention to supporting evidence already in the record that was overlooked or ignored by the moving party" or by coming forward with additional evidence.[26] " [U]nsubstantiated assertions are not competent summary judgment evidence. The party opposing summary judgment is required to identify specific evidence in the record and to articulate the precise manner in which that evidence supports his or her claim. 'Rule 56 does not impose upon the district court a duty to sift through the record in search of evidence to support a party's opposition to summary judgment.'" [27]


Plaintiff Jones brings two FMLA claims against Defendants, one under the FMLA's retaliation clause and the other under the FMLA's interference clause, both of which Defendants argue should be dismissed on summary judgment. The FMLA's interference clause " prohibits employers from 'interfer[ing] with, restrain[ing], or deny[ing] the exercise or the attempt to exercise, any right provided under' the [A]ct." [28] Additionally, under the FMLA's retaliation clause, employers may not discriminate or retaliate against an employee for exercising her rights under the act.[29] Plaintiff also asserts that the Hospital negligently supervised and trained its employees.[30]

The parties dispute the following issues: whether Jones made any threatening statements to her co-workers,[31] whether Pierre had any involvement in making the

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decision to terminate Jones,[32] whether Pierre denied or interfered with Plaintiff's ability to take FMLA leave,[33] and whether Plaintiff actually took any FMLA leave.[34] The following facts, however, are undisputed: Pierre received written statements from Hospital employees regarding an incident on June 25, 2013 during which Plaintiff allegedly threatened her co-workers, and Pierre submitted those statements to Miranda; [35] after Miranda reviewed the statements and checked the Hospital's phone records, he determined that Plaintiff violated the Hospital's policies by making threats against co-workers and by being on a personal call for an excessive period of time; [36] Miranda contacted Mittelstaedt to discuss the allegations regarding the incident and shared with him the written statements by Plaintiff's co-workers; [37] they additionally discussed Plaintiff's performance history, as reflected in her past performance appraisals and counseling notifications, indicating that she had previously been warned about her behavior; [38] Miranda recommended that Plaintiff's employment be terminated; [39] Mittelstaedt accepted Miranda's recommendation and approved the termination, but he instructed Miranda to speak with Jones " to hear her side of the story first and to determine if there were any extenuating facts that would justify an action short of termination; " [40] after Plaintiff denied being verbally abusive or threatening her co-workers, Plaintiff's employment was terminated effective June 26, 2013, the day after the incident.[41]

FMLA Retaliation Claim

Jones alleges that the Hospital retaliated against her for taking FMLA leave by terminating her employment.[42] The FMLA " prohibits employers from discharging or in any other manner discriminating against an individual for opposing any practice made unlawful by the act. The Department of Labor has interpreted this statutory provision to forbid employers from terminating employees for having exercised or attempted to exercise FMLA rights." [43]

To make a prima facie case of retaliatory discharge, the employee must show that (1) she engaged in a protected activity, (2) the employer discharged her, and (3) there is a causal link between the protected activity and the discharge. When there is no direct evidence of discriminatory intent, . . . the familiar McDonnell--Douglas burden shifting framework [is used] to determine whether an employer discharged an employee in retaliation for participating in FMLA-protected activities. Specifically, once the employee establishes a prima facie case of retaliation, the burden shifts to the employer to articulate a legitimate, nondiscriminatory reason for the adverse employment action. If the employer succeeds in doing so, the burden shifts back to the employee to show by a preponderance of the evidence that the

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employer's articulated reason is a pretext for discrimination.[44]

In this case, however, Plaintiff argues that the Court should not apply the traditional McDonnell-Douglas framework but should instead apply the mixed-motive framework as articulated in Richardson v. Monitronics International, Inc.[45] In Richardson, the Fifth Circuit stated that " [t]he traditional McDonnell-Douglas framework does not always apply in FMLA retaliatory discharge cases . . . . The mixed-motive framework applies to cases in which the employee concedes that discrimination was not the sole reason for her discharge," but rather " a motivating factor in her termination." [46] Thus, Plaintiff now concedes that discrimination was not the sole reason for her discharge but argues that discrimination was a motivating factor in her termination.[47]

Under the mixed-motive framework, the employee still must make a prima facie case as articulated above, and, if she does, the employer still must articulate a non-discriminatory reason. However, the third step is modified:

[T]he employee must offer sufficient evidence to create a genuine issue of fact either that (a) the employer's proffered reason is a pretext for discrimination, or--and herein lies the modifying distinction--(b) that the employer's reason, although true, is but one of the reasons for its conduct, another of which was discrimination. If the employee proves that discrimination was a motivating factor in the employment decision, the burden again shifts to the employer, this time to prove that it would have taken the same action despite the discriminatory animus.[48]

Defendants argue that the Court should not apply the mixed-motive framework in light of two Supreme Court decisions handed down after the Fifth Circuit decided Richardson.[49] In University of Texas Southwestern Medical Center v. Nassar and Gross v. FBL Financial Services, Inc., the Court " determined that the 'but for' analysis should apply to retaliation claims raised under Title VII and the Age Discrimination in Employment Act." [50] Defendants

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argue that the Court's decision in Nassar is fatal to the mixed-motive framework for FMLA retaliation claims as articulated in Richardson because the framework for FMLA retaliation claims is derived from Title VII.[51] Although a few courts have addressed the impact of Nassar with respect to FMLA retaliation claims, " most . . . have declined to resolve the question definitively," [52] and " the courts that do resolve the question do not agree." [53] The Fifth Circuit has not determined whether the reasoning of these cases also applies to FMLA retaliation claims.[54] Thus, the proper standard of causation to apply remains unclear. The Court also declines to resolve this question, finding that irrespective of which standard should be applied, Plaintiff cannot survive summary judgment on her retaliation claim under either the more rigid " but-for" causation standard or the less demanding " motivating factor" standard.

Under both standards, Plaintiff must first establish a prima facie case by showing that (1) she was protected under the FMLA, (2) she suffered an adverse employment action, and (3) the adverse action was taken because she sought protection under the FMLA.[55] It is undisputed that the first two elements of Plaintiff's prima facie case are met.[56] However, Defendants argue that Plaintiff cannot make a prima facie case of FMLA retaliation because she cannot prove the third element: causation.[57] Thus, Defendants assert they are entitled to summary judgment with respect to Jones's FMLA retaliation claim. Even though Plaintiff's evidence at this stage is thin, especially with respect to the decision maker's knowledge of her protected status, the requirement of showing " causation . . . at the prima facie stage is much less stringent than a 'but for' causation," [58] and the Court must draw all reasonable inferences in Plaintiff's favor on this motion for summary judgment. Thus, the Court will assume without deciding that Plaintiff has established a prima facie case of retaliation.[59]

After the prima facie case of retaliation is established, the burden shifts to the employer under both the " but for" and " motivating factor" standards to articulate a legitimate, non-discriminatory reason for terminating the employee. In this case, the Hospital provided legitimate, non-discriminatory grounds for terminating Jones's employment, including her engaging in threatening behavior towards her

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co-workers and being on a personal phone call for an excessive period of time.[60] Additionally, Jones had a documented history of performance problems.[61] These reasons given by Defendants are sufficient to shift the burden back to Jones.

In the third step, Jones " bears the burden of offering sufficient evidence to create a genuine issue of fact that" the reasons given by the Hospital for her termination were a pretext for discrimination or that the Hospital's nondiscriminatory reasons " although true, [were] only some of the reasons for its conduct, another of which was discrimination." [62] Plaintiff does not meet this burden because she has failed to tie her termination to her request for FMLA leave or show that the Hospital did not terminate her for the reasons given relating to the incident reported by Jones's co-workers.[63]

Plaintiff argues that a reasonable jury could find the Hospital's stated reasons for her termination were pretextual, so genuine issues of material fact exist.[64] In so arguing, Plaintiff relies on her testimony that Pierre told her in February of 2013 that she could not take FMLA leave and her supposition that because " Pierre provided employment information to Miranda prior to her termination" and " Miranda spoke with Mittelstaedt . . . prior to Jones'[s] termination," a reasonable jury could find that the decision to terminate her was made at least in part because of her protected status.[65] However, in establishing a retaliation claim, " [t]he proffered evidence must be sufficient to permit a reasonable fact finder to conclude that the decision maker had actual knowledge of the protected activity.[66] In this case, Jones admits that Pierre was not the ultimate decision maker in her termination,[67] and she has not pointed to any competent summary judgment evidence demonstrating that Pierre had any authority over her termination[68] or that any communications

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between Pierre, Miranda, and Mittelstaedt related to her protected status.

Plaintiff also argues that it is factually disputed whether Mittelstaedt acted in good faith by relying upon the witness statements relating to the incident in making the decision to terminate Jones.[69] Although Plaintiff denied making the threatening remarks, in a case involving complaints from other employees " the issue is not the truth or falsity of the allegation, but 'whether the employer reasonably believed the employee's allegation and acted on it in good faith.'" [70] Plaintiff has pointed to no evidence indicating that Mittelstaedt was in bad faith in relying on the written statements filed by Jones's co-workers. Other than unsubstantiated, conclusory allegations that Mittelstaedt acted in bad faith and that the Hospital was actually motivated by discriminatory reasons, Plaintiff fails to demonstrate how her FMLA request was motive for her termination.[71]

On the other hand, the record indicates that the Hospital had before it considerable evidence that Jones violated the Hospital's policies. Numerous co-workers filed written statements to the Hospital in June of 2013 reporting the alleged threatening incident.[72] Their statements were corroborated by the phone call log, which indicated that Jones was on a personal call for thirty-three minutes during the shift in question. Additionally, Plaintiff had a documented history of performance problems prior to her requesting FMLA leave, and her performance records show that she received notice that future problems could result in termination.[73] The Hospital's employee handbook also states that threatening behavior will result in immediate dismissal without notice. Mittelstaedt's approval of her termination the day after the alleged incident occurred provides further credence to the Hospital's argument that it terminated Jones because of her

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violations of the Hospital's policies.[74]

Finally, Jones argues that she received less favorable treatment than other employees. Pretext may be shown " where an employer treats one employee more harshly than other 'similarly situated' employees for 'nearly identical' conduct." [75] Plaintiff offers Angela Jiles (" Jiles" ), a former PBX Operator who allegedly was rude and discourteous to a patient's parent over the telephone and transferred to another department, as a comparator.[76] Most problematic for Plaintiff is that she admits in her deposition that no complaints were ever filed against Jiles for making threatening remarks.[77] It is true that both Plaintiff and Jiles had notations of rude and discourteous conduct in their performance histories.[78] However, unlike rude and discourteous conduct, threating another employee falls under the list of offenses that the Hospital's handbook states will result in immediate discharge without notice.[79] Because Plaintiff fails to successfully establish a comparator sufficiently similar to Jones, no genuine issue of material fact arises from the different treatments of Plaintiff and Jiles.[80]

The Court is mindful that it must draw all reasonable inferences in favor of the non-moving party. After careful review of the record, the Court finds that Plaintiff has not carried her burden of proving that the legitimate, nondiscriminatory reasons given by the Hospital were pretextual or that her FMLA leave request actually played a role in the decision-making process and had a determinative influence on the outcome.[81] Defendants are accordingly entitled to summary judgment on Jones's FMLA retaliation claim.

FMLA Interference Claim

Plaintiff also brings an FMLA interference claim, asserting that even though the Hospital approved her intermittent FMLA leave request, there is a genuine issue of material fact as to whether Jones's supervisor, Pierre, dissuaded her from taking leave and whether Plaintiff was prejudiced by the alleged interference.[82] Plaintiff's opposition states that " Jones, needing the leave, and having applied for and received administrative approval for the leave, was nonetheless dissuaded by her direct supervisor from taking the leave that she had a right to take." [83] Plaintiff points to her verified complaint, deposition, and affidavit

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in which she testifies that she did not request to take leave because she was deterred by Pierre when he told her soon after her FMLA request was approved that she could not take time off because the Hospital was short staffed at her position.[84]

Defendants claim that, even if it were true that Pierre made this statement, Plaintiff cannot establish that there was prejudice as a result of it because any request that Plaintiff actually made to take time off was approved by Pierre, and Jones cannot point to any instance of her being denied leave when requested.[85] Defendants argue that Plaintiff's deposition refers to numerous instances of her missing work or being late for reasons relating to her husband's treatment, some of which were actually approved by Pierre. As a result, the Hospital argues her FMLA interference claim fails because she was not actually dissuaded by his statement and cannot show prejudice.[86] In response, Plaintiff reiterates that she was dissuaded from taking leave because of Pierre's statement and that, as a result, she incurred monetary losses in the form of expenses for taxicabs to take her husband from the dialysis clinic to home and expenses for bringing food from the Hospital cafeteria to her husband nearly every night because she did not have the opportunity to prepare the food at home.[87]

Unlike Plaintiff's claim for retaliation, her interference claim does not require a showing of discriminatory intent.[88] To establish a prima facie interference case, Plaintiff must show that (1) she was an eligible employee, (2) her employer was subject to the FMLA's requirements, (3) she was entitled to leave, (4) she gave proper notice of her intention to take FMLA leave, (5) her employer interfered with, restrained, or denied her the benefits to which she was entitled under the FMLA, and (6) she was prejudiced.[89] The employee bears the burden of proving a real impairment of her FMLA rights and resulting prejudice.[90] " The term 'interference with' includes 'not only refusing to authorize FMLA leave, but discouraging an employee from using such leave.'" [91] Even if a reasonable jury could find that an employer interfered, restrained, or denied the exercise of FMLA rights, the

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employee still must point to evidence of prejudice in order to recover.[92] Prejudice exists when an employee loses compensation or benefits by reason of the violation, sustains other monetary losses as a direct result of the violation, such as the cost of providing care, or suffers some loss in employment status such that equitable relief is appropriate.[93]

The Court finds that there is a genuine issue of material fact as to whether Pierre discouraged Jones from taking FMLA leave or, alternatively, from taking further FMLA leave. A reasonable jury could find Pierre's statement to Jones as discouraging Plaintiff from taking the FMLA leave to which she was entitled.[94] Additionally, a reasonable jury could determine that the costs incurred by Plaintiff for taxicab fares to transport her husband and increased food expenses qualify as " actual monetary losses sustained by the employee as a direct result of the [FMLA] violation, such as the cost of providing care." [95] If so, there would be prejudice, and Jones could recover actual monetary losses she sustained. Accordingly, summary judgment is denied for Defendants as to Plaintiff's FMLA interference claim.

Negligent Supervision

Plaintiff's Complaint also makes a claim for negligent supervision.[96] Defendants contend that this claim must be dismissed because " a negligent supervision claim, solely based upon an underlying employment discrimination claim, is not actionable under Louisiana law." [97] Plaintiff's opposition does not address the negligent supervision claim.[98]

" [V]iolations of anti-discrimination laws do not of themselves give rise to general tort liability, although they might meet the definition of 'fault' under Civil Code article 2315. To hold otherwise would abrogate the legislative remedial scheme for redressing employment discrimination." [99] Having found that Defendants' argument has merit and because

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Plaintiff has not objected, the negligent supervision claim is dismissed.


For the aforementioned reasons, IT IS ORDERED that Defendants' motion for summary judgment is GRANTED IN PART as to Plaintiff's FMLA retaliation and negligent supervision claims, and DENIED IN PART as to Plaintiff's FMLA interference claim.

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